Terms & Conditions

Legal Information

Terms & Conditions

1. Acceptance of Terms

By accessing and using the Doctor Prescription System, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of the platform.

2. Online Consultation

Online consultations are intended for medical guidance only. They should not be considered a replacement for emergency medical care or an in-person examination where clinically necessary.

3. Patient Responsibilities

  • Provide accurate personal and medical information.
  • Do not misuse the consultation or chat facility.
  • Keep your login credentials secure.
  • Follow your doctor's medical advice responsibly.

4. Doctor Responsibilities

  • Provide professional medical guidance.
  • Maintain patient confidentiality.
  • Issue prescriptions only when medically appropriate.

5. Payments

Consultation fees are payable before an online consultation begins. Fees may be non-refundable after the consultation has started, subject to applicable policies.

6. Prescription

Digital prescriptions generated through the platform are intended only for the registered patient and should not be shared or altered.

7. Limitation of Liability

We strive to maintain accurate medical records and secure communications. However, we are not liable for service interruptions, internet failures, or misuse by third parties.

8. Changes

These Terms & Conditions may be updated periodically without prior notice.